Embedded Remote Support

Seamlessly Integrate Remote Assistance Into Your Product

With TSplus Remote Support, you can effortlessly embed remote support capabilities into your software. Offer one-click remote assistance to your customers directly from your application, enhancing their experience and boosting your product's value.

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Why Embed TSplus Remote Support?

One-Click Assistance IntegrationI

Add a Remote Support button directly in your software’s interface. Enable end-users to start a remote support session with just one click, simplifying support interactions.

Branded Experience

Customize TSplus Remote Support with your company name, logo, and colors. Maintain a consistent brand identity throughout the remote support process.

Streamlined Workflow

Launch remote sessions without third-party distractions. Keep everything integrated within your platform for a seamless user experience.

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How It Works

Step 1: Customize Your Remote Support Client

Personalize the client with your logo, name, and branding for a consistent user experience.

Step 2: Distribute the Customized Client File

Package the customized Remote Support client as part of your software installer or include it as an external resource.

Step 3: Execute Remote Assistance On-Demand

Add a button or menu option in your application that triggers the Remote Support client with a simple command.

That’s it—your users can now initiate remote support sessions effortlessly, without leaving your software environment.

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Perfect for Software Vendors and IT Solutions

TSplus Remote Support integration is ideal for:

IT Management Platforms

Provide integrated remote support tools for administrators.

Customer Support Software

Enable fast, one-click support for end-users.

SaaS Products

Build robust support workflows directly within your cloud applications.

Custom Enterprise Solutions

Tailor remote assistance tools to meet unique requirements.

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Freshdesk Integration

Use our native Freshdesk integration to effortlessly link remote support sessions with Freshdesk tickets for a streamlined support workflow and automatic session logging

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We support a large number of end-users, and TSplus Remote Support pricing model was a game changer for us. They don’t charge based on the number of clients we support or the number of computers we connect to, making it an ideal solution for our needs.