{"id":62,"date":"2025-02-24T09:57:12","date_gmt":"2025-02-24T09:57:12","guid":{"rendered":"https:\/\/tsplus-remotesupport.com\/?page_id=62"},"modified":"2026-10-23T13:49:21","modified_gmt":"2026-10-23T13:49:21","slug":"home","status":"publish","type":"page","link":"https:\/\/tsplus-remotesupport.com\/fr\/","title":{"rendered":"Accueil"},"content":{"rendered":"<section class=\"wp-block-group hero center slant u-b092f6 is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\r\n<p class=\"pill wp-block-paragraph\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/remote-support-orange-transparent.svg\" alt=\"\">TSplus Remote Support<\/p>\r\n\r\n\r\n\r\n<h1 class=\"wp-block-heading\">Assistance \u00e0 distance pour vos \u00e9quipes et vos clients<\/h1>\r\n\r\n\r\n\r\n<p class=\"sub cv wp-block-paragraph\">Acc\u00e8s. Assistance. Contr\u00f4le.<\/p>\r\n\r\n\r\n\r\n<p class=\"lead wp-block-paragraph\">Fournissez instantan\u00e9ment une assistance \u00e0 distance avec ou sans surveillance, partout et \u00e0 tout moment. Depuis Windows, macOS, Android ou iOS, dans le cloud ou sur vos propres serveurs.<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list checks\">\r\n<li>\u00c0 partir de 8\u00a0$\/mois<\/li>\r\n\r\n\r\n\r\n<li>Windows, macOS, Android et iOS<\/li>\r\n\r\n\r\n\r\n<li>Cloud ou auto-h\u00e9berg\u00e9<\/li>\r\n\r\n\r\n<\/ul>\r\n\r\n\r\n\r\n<div class=\"wp-block-buttons ctas is-layout-flex wp-block-buttons-is-layout-flex\">\r\n<div class=\"wp-block-button is-btn has-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/download\/\">Essai gratuit<\/a><\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-button is-line\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/features\/\">Voir toutes les fonctionnalit\u00e9s<\/a><\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<p class=\"small u-901de8 wp-block-paragraph\">Essai gratuit de 15 jours \u00b7 toutes les fonctionnalit\u00e9s incluses \u00b7 sans carte bancaire<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<section class=\"wp-block-group sec tight gray is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap center is-layout-flow wp-block-group-is-layout-flow\">\r\n<h2 class=\"wp-block-heading u-29697c\">Plus de 500\u00a0000 entreprises nous font confiance<\/h2>\r\n\r\n\r\n\r\n<div class=\"wp-block-group ratings is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/G2-review.svg\" alt=\"G2\"\/><\/figure>\r\n\r\n\r\n\r\n<p class=\"small u-0f9ed7 wp-block-paragraph\"><strong>4.8<\/strong> sur 5 (G2)<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/trustpilot-reviews.svg\" alt=\"Trustpilot\"\/><\/figure>\r\n\r\n\r\n\r\n<p class=\"small u-0f9ed7 wp-block-paragraph\"><strong>4.7<\/strong> sur 5 (Trustpilot)<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/Google-reviews.svg\" alt=\"Google\"\/><\/figure>\r\n\r\n\r\n\r\n<p class=\"small u-0f9ed7 wp-block-paragraph\"><strong>4.9<\/strong> sur 5 (Google)<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/source-forge-reviews.svg\" alt=\"SourceForge\"\/><\/figure>\r\n\r\n\r\n\r\n<p class=\"small u-0f9ed7 wp-block-paragraph\"><strong>4.8<\/strong> sur 5 (SourceForge)<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<section class=\"wp-block-group sec is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group head is-layout-flow wp-block-group-is-layout-flow\">\r\n<p class=\"eyebrow wp-block-paragraph\">Fonctionnalit\u00e9s<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">L\u2019assistance \u00e0 distance qui fait le travail, <mark class=\"cv\">sans le prix fort<\/mark><\/h2>\r\n\r\n\r\n\r\n<p class=\"lead wp-block-paragraph\">TSplus Remote Support est un outil de bureau \u00e0 distance intuitif pour les \u00e9quipes informatiques, les MSP et les services d\u2019assistance (help desk)\u00a0: une assistance avec ou sans surveillance, instantan\u00e9e, s\u00e9curis\u00e9e et abordable, pour vos clients et vos collaborateurs.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink\" href=\"\/fr\/features\/\">Voir toutes les fonctionnalit\u00e9s <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<figure class=\"wp-block-video frame u-14d418\"><video controls poster=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/v4-session.webp\" src=\"\/wp-content\/uploads\/2025\/02\/video-1.mp4\"><\/video><\/figure>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<section class=\"wp-block-group sec gray slant u-1f5af6 is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group head is-layout-flow wp-block-group-is-layout-flow\">\r\n<p class=\"eyebrow wp-block-paragraph\">Nouveau dans la version 4<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Les nouveaut\u00e9s de <mark class=\"cv\">TSplus Remote Support<\/mark><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Points forts des versions 4.2 \u00e0 4.4 (2025\u20132026). <a href=\"https:\/\/dl-files.com\/remotesupportv3\/RemoteSupport-changelog.html\">Lire le journal des modifications complet<\/a>.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group grid g3 is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group card row is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/ios.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h3 class=\"wp-block-heading\">Application iPhone et iPad<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Prenez le contr\u00f4le d\u2019ordinateurs Windows et Mac depuis iOS, avec les modes tactile et trackpad, une barre d\u2019outils flottante et le chat.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group card row is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/log-in.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h3 class=\"wp-block-heading\">Connexion avec Google, Apple, Microsoft ou GitHub<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Les agents et les administrateurs se connectent au client et \u00e0 la console web avec le compte qu\u2019ils utilisent d\u00e9j\u00e0.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group card row is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/data-integration.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h3 class=\"wp-block-heading\">Webhooks sign\u00e9s<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Envoyez les \u00e9v\u00e9nements de session vers vos outils de gestion des tickets, de CRM ou de SIEM. Freshdesk est \u00e9galement int\u00e9gr\u00e9.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group card row is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/servers1.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h3 class=\"wp-block-heading\">Toute session RDP Windows<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Sur un serveur, choisissez la session RDP ou console active que vous souhaitez rejoindre en acc\u00e8s sans surveillance.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group card row is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/video-streaming.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h3 class=\"wp-block-heading\">V\u00e9ritable 4K, jusqu\u2019\u00e0 30\u00a0i\/s<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Image plus fluide, choix de l\u2019\u00e9cran et qualit\u00e9 adaptative lorsque le r\u00e9seau fluctue.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group card row is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/compliant.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h3 class=\"wp-block-heading\">Compatible FIPS<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Fonctionne sur les machines Windows dont le mode FIPS est activ\u00e9, pour les environnements r\u00e9glement\u00e9s.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<section class=\"wp-block-group sec is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group head is-layout-flow wp-block-group-is-layout-flow\">\r\n<p class=\"eyebrow wp-block-paragraph\">Contr\u00f4le \u00e0 distance<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Acc\u00e8s sans surveillance \u00e0 <mark class=\"cv\">un nombre illimit\u00e9<\/mark> d\u2019ordinateurs<\/h2>\r\n\r\n\r\n\r\n<p class=\"lead wp-block-paragraph\">Configurez un acc\u00e8s s\u00e9curis\u00e9 et permanent \u00e0 autant d\u2019ordinateurs distants que n\u00e9cessaire, m\u00eame en mode basse consommation gr\u00e2ce au Wake-on-LAN.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink\" href=\"https:\/\/docs.tsplus.net\/remote-support-v3\/unattended\/\">En savoir plus sur l\u2019acc\u00e8s sans surveillance <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group grid diagram is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full u-cafc72 shot\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/agent.webp\" alt=\"Support agent at work\"\/><figcaption class=\"wp-element-caption\"><strong>Agents de support<\/strong> sous Windows, macOS, Android ou iOS<\/figcaption><\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full u-1386d5 shot\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/v4-client.webp\" alt=\"TSplus Remote Support 4.3 client: share your screen or start control\"\/><figcaption class=\"wp-element-caption\">Le client Remote Support\u00a0: partagez votre \u00e9cran ou prenez le contr\u00f4le d\u2019un autre<\/figcaption><\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full u-1386d5 shot\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/user.webp\" alt=\"End user receiving help\"\/><figcaption class=\"wp-element-caption\"><strong>Utilisateurs finaux<\/strong> sous Windows, macOS ou Android, ils donnent le contr\u00f4le<\/figcaption><\/figure>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group grid g4 is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group feat is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/lifesaver.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Enregistrez et organisez vos ordinateurs<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Ajoutez des ordinateurs distants avec un nom personnalis\u00e9, enregistrez leurs identifiants d\u2019acc\u00e8s et classez-les dans des dossiers o\u00f9 vous pouvez faire des recherches.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink\" href=\"https:\/\/docs.tsplus.net\/remote-support-v3\/computers\/\">D\u00e9couvrir <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group feat is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/web-page.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Connexions en un clic<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Ouvrez une session d\u2019un simple clic sur Connecter, sans ressaisir d\u2019ID ni de mot de passe.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink\" href=\"https:\/\/docs.tsplus.net\/remote-support-v3\/computers\/\">D\u00e9couvrir <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group feat is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/security-system.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Wake-on-LAN<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">R\u00e9veillez les ordinateurs en veille ou en mode basse consommation, puis connectez-vous-y comme d\u2019habitude.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink\" href=\"https:\/\/docs.tsplus.net\/remote-support-v3\/wake-on-lan\/\">D\u00e9couvrir <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group feat is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/tech-support.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Configuration s\u00e9curis\u00e9e et flexible<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Mots de passe d\u2019acc\u00e8s sans surveillance, installation en ligne de commande et acc\u00e8s r\u00e9serv\u00e9 aux membres de votre abonnement.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink\" href=\"https:\/\/docs.tsplus.net\/remote-support-v3\/unattended\/\">D\u00e9couvrir <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-buttons center u-e1d8a6 is-layout-flex wp-block-buttons-is-layout-flex\">\r\n<div class=\"wp-block-button is-btn has-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/features\/\">Toutes les fonctionnalit\u00e9s<\/a><\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<section class=\"wp-block-group sec dark slant u-94ab11 is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group head is-layout-flow wp-block-group-is-layout-flow\">\r\n<p class=\"eyebrow wp-block-paragraph\">S\u00e9curit\u00e9<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Une s\u00e9curit\u00e9 int\u00e9gr\u00e9e \u00e0 <mark class=\"cv\">chaque session<\/mark><\/h2>\r\n\r\n\r\n\r\n<p class=\"lead wp-block-paragraph\">Chaque session est chiffr\u00e9e, chaque compte peut \u00eatre prot\u00e9g\u00e9 par l\u2019authentification \u00e0 deux facteurs, et vous d\u00e9cidez o\u00f9 sont h\u00e9berg\u00e9es vos donn\u00e9es.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group grid g2 is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group card row is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/encripted.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h3 class=\"wp-block-heading\">Chiffrement TLS de bout en bout<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">L\u2019\u00e9cran, les commandes et les fichiers transitent via un TLS moderne entre l\u2019agent et l\u2019utilisateur final.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group card row is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/password.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h3 class=\"wp-block-heading\">Authentification \u00e0 deux facteurs<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Codes \u00e0 usage unique bas\u00e9s sur le temps, g\u00e9n\u00e9r\u00e9s par Google Authenticator, Microsoft Authenticator ou Authy.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group card row is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/distribution-network.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h3 class=\"wp-block-heading\">R\u00e9seau mondial de relais<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Des relais dans 12 sites \u00e0 travers le monde, exploit\u00e9s par TSplus. Chaque client utilise le plus proche, avec un \u00e9tat en temps r\u00e9el en ligne.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group card row is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full ico\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/icons\/server.svg\" alt=\"\"\/><\/figure>\r\n\r\n\r\n\r\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h3 class=\"wp-block-heading\">Cloud ou sur site<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Utilisez nos relais, ou h\u00e9bergez vous-m\u00eame toute l\u2019infrastructure pour conserver chaque journal de session en interne.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-buttons center u-fcf402 is-layout-flex wp-block-buttons-is-layout-flex\">\r\n<div class=\"wp-block-button is-btn has-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/security\/\">En savoir plus sur la s\u00e9curit\u00e9<\/a><\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<section class=\"wp-block-group sec gray is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group head is-layout-flow wp-block-group-is-layout-flow\">\r\n<p class=\"eyebrow wp-block-paragraph\">Zoom sur nos clients<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Retours d\u2019exp\u00e9rience<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Comment des entreprises de toutes tailles g\u00e8rent leur assistance \u00e0 distance avec TSplus.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group grid g3 is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group card story center is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/logo-infocloud.png\" alt=\"InfoCloud logo\"\/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">InfoCloud<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Centraliser et rationaliser une infrastructure de support et d\u2019assistance tout en pr\u00e9servant la conformit\u00e9 et la s\u00e9curit\u00e9.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink u-b0043e\" href=\"https:\/\/tsplus.net\/infocloud\/\">Lire l\u2019\u00e9tude de cas <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group card story center is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/logo-doctors-hospital.png\" alt=\"Doctors Hospital logo\"\/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Doctors Hospital<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Assistance et maintenance \u00e0 distance pour le personnel soignant dans un environnement critique.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink u-b0043e\" href=\"https:\/\/tsplus.net\/all-case-studies\/\">Lire l\u2019\u00e9tude de cas <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group card story center is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/logo-nbs.png\" alt=\"NBS Informatica logo\"\/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">NBS Informatica<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Assistance \u00e0 distance \u00e0 grande \u00e9chelle au Br\u00e9sil et en Am\u00e9rique du Sud, acc\u00e8s sans surveillance compris.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink u-b0043e\" href=\"https:\/\/tsplus.net\/all-case-studies\/\">Lire l\u2019\u00e9tude de cas <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<section class=\"wp-block-group sec gray slant u-e2528a is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group head is-layout-flow wp-block-group-is-layout-flow\">\r\n<p class=\"eyebrow wp-block-paragraph\">Tutoriels<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Guides TSplus Remote Support<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">De courts tutoriels pour ma\u00eetriser les fonctionnalit\u00e9s cl\u00e9s.<\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group grid g3 is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-video\"><video controls poster=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/v4-devices.webp\" src=\"\/wp-content\/uploads\/2025\/02\/video2.mp4\"><\/video><figcaption class=\"wp-element-caption\">Acc\u00e8s sans surveillance (0:16)<\/figcaption><\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-video\"><video controls poster=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/v4-session.webp\" src=\"\/wp-content\/uploads\/2025\/02\/video-1.mp4\"><\/video><figcaption class=\"wp-element-caption\">Partage de bureau (0:32)<\/figcaption><\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-video\"><video controls poster=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/v4-dashboard.webp\" src=\"\/wp-content\/uploads\/2025\/02\/video2.mp4\"><\/video><figcaption class=\"wp-element-caption\">Administration simplifi\u00e9e (0:16)<\/figcaption><\/figure>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-buttons center u-fcf402 is-layout-flex wp-block-buttons-is-layout-flex\">\r\n<div class=\"wp-block-button is-btn has-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/contact-us\/\">Demander une d\u00e9mo<\/a><\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<section class=\"wp-block-group sec is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group head is-layout-flow wp-block-group-is-layout-flow\">\r\n<p class=\"eyebrow wp-block-paragraph\">Avis clients<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Adopt\u00e9 par <mark class=\"cv\">des milliers<\/mark> de clients dans le monde<\/h2>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group grid g3 is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group quote is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full badge\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/badge-capterra.png\" alt=\"Capterra badge\"\/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Assistance pour des clients PME<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00ab\u00a0TSplus tient ses promesses. Je l\u2019utilise depuis plusieurs ann\u00e9es pour assister des clients PME dans tout le sud de l\u2019Angleterre.\u00a0\u00bb<\/p>\r\n\r\n\r\n\r\n<p class=\"stars wp-block-paragraph\">\u2605\u2605\u2605\u2605\u2605<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink u-553a64\" href=\"https:\/\/www.capterra.com\/p\/217414\/TSPlus\/reviews\/\">Plus d'avis sur Capterra <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group quote is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full badge\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/badge-g2.png\" alt=\"G2 badge\"\/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Simple d\u2019utilisation et flexible<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00ab\u00a0Une solution \u00e9volutive, riche en fonctionnalit\u00e9s suppl\u00e9mentaires disponibles sous forme de modules compl\u00e9mentaires. L\u2019\u00e9quipe support assure une transition en douceur depuis votre solution pr\u00e9c\u00e9dente, pour un processus sans tracas. Un vrai plaisir de travailler avec eux\u00a0!\u00a0\u00bb<\/p>\r\n\r\n\r\n\r\n<p class=\"stars wp-block-paragraph\">\u2605\u2605\u2605\u2605\u2605<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink u-553a64\" href=\"https:\/\/www.g2.com\/products\/tsplus\/reviews\">Plus d'avis sur G2 <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group quote is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full badge\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/badge-sourceforge.png\" alt=\"SourceForge badge\"\/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Excellent rapport qualit\u00e9-prix<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00ab\u00a0Ce programme nous convient parfaitement depuis plus de 5 ans\u00a0: il nous apporte tout ce dont nous avons besoin pour assister efficacement nos clients. Il offre les m\u00eames fonctionnalit\u00e9s robustes que ses concurrents, mais \u00e0 un prix bien plus abordable.\u00a0\u00bb<\/p>\r\n\r\n\r\n\r\n<p class=\"stars wp-block-paragraph\">\u2605\u2605\u2605\u2605\u2605<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a class=\"tlink u-553a64\" href=\"https:\/\/sourceforge.net\/software\/product\/TSplus\/\">Plus d'avis sur SourceForge <\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<section class=\"wp-block-group sec gray tight is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group testi is-layout-flow wp-block-group-is-layout-flow\">\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"\/wp-content\/themes\/tsplus-rs\/assets\/img\/logo-infocloud.png\" alt=\"InfoCloud Global\"\/><\/figure>\r\n\r\n\r\n\r\n<p class=\"quote-text wp-block-paragraph\">\u00ab\u00a0TSplus Remote Support est un excellent outil qui nous a aid\u00e9s \u00e0 d\u00e9velopper nos comptes clients. Remote Support offre aussi une exp\u00e9rience d\u2019assistance personnalis\u00e9e et une grande rapidit\u00e9.\u00a0\u00bb<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><cite><b>Anil Pujari, RSSI et responsable technique<\/b>InfoCloud Global<\/cite><\/p>\r\n\r\n\r\n\r\n<p class=\"u-5371db wp-block-paragraph\"><span class=\"stars\" aria-label=\"5 sur 5\">\u2605\u2605\u2605\u2605\u2605<\/span><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<section class=\"wp-block-group sec is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group head is-layout-flow wp-block-group-is-layout-flow\">\r\n<p class=\"eyebrow wp-block-paragraph\">FAQ<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Questions fr\u00e9quentes<\/h2>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group faq is-layout-flow wp-block-group-is-layout-flow\">\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" open><summary>Existe-t-il un essai gratuit ?<\/summary>\r\n<p class=\"wp-block-paragraph\">Oui. Toutes les fonctionnalit\u00e9s sont incluses dans un essai gratuit de 15 jours, sans carte bancaire. <a href=\"\/fr\/download\/\">T\u00e9l\u00e9chargez TSplus Remote Support<\/a> pour le d\u00e9marrer.<\/p>\r\n\r\n\r\n<\/details>\r\n\r\n\r\n\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Puis-je me connecter \u00e0 un Mac et depuis un Mac\u00a0?<\/summary>\r\n<p class=\"wp-block-paragraph\">Oui. Le client macOS (macOS 12.3 Monterey ou version ult\u00e9rieure) peut \u00e0 la fois prendre le contr\u00f4le d\u2019un ordinateur et partager son propre \u00e9cran. T\u00e9l\u00e9chargez-le sur la <a href=\"\/fr\/download\/\">page de t\u00e9l\u00e9chargement<\/a>.<\/p>\r\n\r\n\r\n<\/details>\r\n\r\n\r\n\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Puis-je assister des utilisateurs depuis mon t\u00e9l\u00e9phone ou ma tablette\u00a0?<\/summary>\r\n<p class=\"wp-block-paragraph\">Oui. Les agents peuvent prendre le contr\u00f4le d\u2019ordinateurs Windows et Mac depuis Android (6.0 ou version ult\u00e9rieure) et, depuis 2026, sur iPhone et iPad (iOS 13 ou version ult\u00e9rieure). Les appareils Android peuvent aussi partager leur propre \u00e9cran.<\/p>\r\n\r\n\r\n<\/details>\r\n\r\n\r\n\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Puis-je h\u00e9berger TSplus Remote Support sur mes propres serveurs\u00a0?<\/summary>\r\n<p class=\"wp-block-paragraph\">Oui. Le relais et l\u2019API fonctionnent sous forme de conteneurs Docker sur Ubuntu 24.04 LTS. L\u2019auto-h\u00e9bergement est propos\u00e9 \u00e0 partir de 50 connexions simultan\u00e9es\u00a0: consultez la <a href=\"\/fr\/self-hosted-solution\/\">Solution auto-h\u00e9berg\u00e9e<\/a>.<\/p>\r\n\r\n\r\n<\/details>\r\n\r\n\r\n\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>S'agit-il d'un paiement unique ou d'un abonnement ?<\/summary>\r\n<p class=\"wp-block-paragraph\">TSplus Remote Support est un abonnement annuel \u00e0 renouvellement automatique. Vous pouvez r\u00e9silier \u00e0 tout moment et conserver votre acc\u00e8s jusqu\u2019\u00e0 la fin de la p\u00e9riode de facturation.<\/p>\r\n\r\n\r\n<\/details>\r\n\r\n\r\n\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Puis-je obtenir de l\u2019aide pour le d\u00e9ploiement\u00a0?<\/summary>\r\n<p class=\"wp-block-paragraph\">Oui. Commencez par le <a href=\"https:\/\/docs.tsplus.net\/remote-support-v3\/product-overview\/\">guide de l\u2019utilisateur<\/a>; si vous \u00eates bloqu\u00e9, notre \u00e9quipe support vous aidera.<\/p>\r\n\r\n\r\n<\/details>\r\n\r\n\r\n\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment obtenir la certification TSplus Remote Support\u00a0?<\/summary>\r\n<p class=\"wp-block-paragraph\">Suivez le cours de formation Remote Support sur la <a href=\"https:\/\/academy.tsplus.net\/\">TSplus Academy<\/a>.<\/p>\r\n\r\n\r\n<\/details>\r\n\r\n\r\n\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Mes clients s\u2019int\u00e9ressent \u00e0 TSplus Remote Support. Puis-je devenir partenaire\u00a0?<\/summary>\r\n<p class=\"wp-block-paragraph\">Oui. Nous travaillons avec plus de 5\u00a0000 partenaires dans le monde. <a href=\"\/fr\/contact-us\/\">Contactez notre \u00e9quipe commerciale<\/a> pour d\u00e9poser votre candidature.<\/p>\r\n\r\n\r\n<\/details>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<p class=\"center u-47c857 wp-block-paragraph\">Vous avez encore des questions ? <a href=\"\/fr\/contact-us\/\">Contactez-nous<\/a><\/p>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<section class=\"wp-block-group cta-band center is-layout-flow wp-block-group-is-layout-flow\">\r\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\r\n<h2 class=\"wp-block-heading\">Pr\u00eat \u00e0 vous lancer\u00a0? <mark class=\"cv\">Commencez votre essai gratuit d\u00e8s aujourd\u2019hui.<\/mark><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Essayez TSplus Remote Support gratuitement pendant 15 jours. Toutes les fonctionnalit\u00e9s incluses, sans carte bancaire.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-buttons ctas is-layout-flex wp-block-buttons-is-layout-flex\">\r\n<div class=\"wp-block-button is-btn has-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/download\/\">Essai gratuit<\/a><\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-button is-line\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/contact-us\/\">Demander une d\u00e9mo<\/a><\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<\/section>","protected":false},"excerpt":{"rendered":"<p>TSplus Remote Support Remote desktop support for your teams and clients Access. Support. Control. Provide instant attended or unattended remote assistance, anywhere, at any time. From Windows, macOS, Android or iOS, in the cloud or on your own servers. 15-day free trial \u00b7 all features included \u00b7 no credit card Trusted by over 500,000 companies [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":74,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-62","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TSplus Remote Support: remote desktop support software<\/title>\n<meta name=\"description\" content=\"Provide instant attended or unattended remote assistance from Windows, macOS, Android or iOS. Cloud or self-hosted. Free 15-day trial.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tsplus-remotesupport.com\/fr\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TSplus Remote Support: remote desktop support software\" \/>\n<meta property=\"og:description\" content=\"Provide instant attended or unattended remote assistance from Windows, macOS, Android or iOS. Cloud or self-hosted. 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