TSplus Remote Support

Try the best value-for-money remote support software

The ideal alternative to TeamViewer for remote desktop control and screen sharing. Provide instant remote assistance to your clients anywhere, at any time.

Download the free trial version of TSplus Remote Support (15 days, 5 support agents).

Remote Support Software
TSplus Remote Support Software
Remotely connect to your client PCs and provide instant assistance

A secure, web-based screen sharing and remote control solution designed for today’s flexible support teams. Securely connect to remote computers, take control of their mouse, access files and applications, and troubleshoot problems — right when your employees and customers need help the most, anywhere, at any time.

No third-party servers. Keep control of your connections!

Download the fully-featured trial (15 days, 5 support agents).

Simple and cost-effective remote support software

SELF-HOSTED

A single Windows PC or server, hosted at the office or in the cloud, becomes the relay server and web interface for agents and end-users.

BROWSER-BASED

Once the relay server is installed, the entire remote support system is web based.

A simple browser plug-in is all that is required to get started.

QUICK START

Configuration is straightforward, with internal and external network configuration options.

Just log in as the Admin, set up your support team accounts, and you’re ready to start connecting to clients!

SECURITY

Connections are secured with SSL/TLS encryption, keeping the entire process safe for everyone involved.

1-CLICK CONNECT

Support agents generate a connection link for their client via the admin portal.

Once the user clicks, the connection is established.

How does our remote support software work?

TSplus Remote Desktop Support Software
Add an extra layer of security on your server

Get your remote support environment secure with TSplus Advanced Security – Ultimate Protection, which includes mission-critical security features.

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Setup professional remote assistance in 5 min.

Try our remote support software

TSplus Remote Support is the best alternative to TeamViewer. Help your remote users as though you were troubleshooting in person, securely and effectively.
Download the fully featured trial (15 days, 5 support agents) and test it now.
FAQ
Most frequent questions and answers

TSplus Remote Support has been designed to simply and cost-effectively help businesses to :

  • assist and support their end-customers
  • provide remote IT maintenance such as updating, installing and setting up tools and software
  • remotely train your team or your clients
  • work remotely

Yes, you will find all the information you need in our user guide.

Our remote support software is easy to deploy, but if you still face difficulties, feel free to contact our support team, who will be happy to help you.

Yes! Licenses are assigned to individual agents. The license is not attached to a device.
Yes, several agents can access simultaneously to the same client and share the session.
Instead of using a third party server as a relay to connect the agent and the client, TSplus Remote Support includes its own relay (broker). Once it is installed on your local network or hosted, the agent can connect to it and access the integrated Support Web Portal. From there, they can trigger several screen-sharing with remote clients.

Yes. Downloads and uploads can be performed either from the Agent or the Client side

TSplus Remote Support Software

Main Features

Supported Operating SystemWindows
Attended access
Two-way desktop sharing
Perform administrative tasks remotelyComing soon
Clipboard, file transfer
Chat

Advanced Features

Multi-session handling
Multi-monitor support
Secure Unattended AccessComing soon
Client DatabaseComing soon
Remote computer information
Meeting schedulerComing soon
Audio conferencingComing soon
4K UHD remote desktop sharing
Session recordingComing soon
Reboot and reconnectComing soon
Branding optionsOnly client, web portal coming soon
Connection Relay / BrokerOn premises / self-hosted
Data Privacy
ProtocolProprietary
Video codecVP8
SecurityHTTPS tunneling, TLS 1.2
Multi-Language SupportComing soon