TSplus Remote Support
The ideal alternative to TeamViewer for remote desktop control and screen sharing. Provide instant attended or unattended remote assistance to your clients anywhere, at any time.
Download the free trial version of TSplus Remote Support (15 days, 5 support agents).
A secure, web-based screen sharing and remote control solution designed for today’s flexible support teams. Securely connect to remote computers, take control of their mouse, access files and applications, and troubleshoot problems — right when your employees and customers need help the most, anywhere, at any time.
A single Windows PC or server, hosted at the office or in the cloud, becomes the relay server and web interface for agents and end-users.
Once the relay server is installed, the entire remote support system is web based.
A simple browser plug-in is all that is required to get started.
Configuration is straightforward, with internal and external network configuration options.
Just log in as the Admin, set up your support team accounts, and you’re ready to start connecting to clients!
Connections are secure with SSL/TLS encryption, keeping the entire process safe for everyone involved.
Support agents generate a connection link for their client via the admin portal.
Once the user clicks, the connection is established.
TSplus Remote Support has been designed to simply and cost-effectively help businesses to :
You will find all the information you need in this section of the user guide.
Yes. Downloads and uploads can be performed either from the Agent or the Client side
|Supported Operating System||Windows|
|Two-way desktop sharing||–|
|Perform administrative tasks remotely||✓|
|Clipboard, file transfer||✓|
|Secure Unattended Access||✓|
|Remote computer information||✓|
|Meeting scheduler||Coming soon|
|Audio conferencing||Coming soon|
|4K UHD remote desktop sharing||✓|
|Session recording||Coming soon|
|Reboot and reconnect||Coming soon|
|Branding options||✓ (client and web portal)|
|Connection Relay / Broker||On premises / self-hosted|
|Security||HTTPS tunneling, TLS 1.2|